Bare-metal means your resources (CPU, RAM, NVMe storage) run on dedicated physical hardware provided through OneProvider, not a shared, oversold virtual slice of a server. You get consistent performance because you are not competing with other tenants for the same physical resources.
RunCloud is the server management panel we use to provision and manage your hosting environment — app installs, SSL, caching, backups, and file management, all from a clean dashboard. No command-line experience is required, though it is available if you want it.
Yes. Every plan includes a free SSL certificate that is issued and renewed automatically for the life of your hosting term, at no extra cost.
Yes. You can move to a higher plan at any time; we prorate the difference based on your remaining term. Contact support and we will handle the migration for you.
Yes, free migration is included on every plan. Send us access to your current host and we will move your site, database, and email records with minimal downtime.
We will email you renewal reminders before your term expires. If a plan lapses, your site is suspended (not deleted) for a grace period, giving you time to renew before any data is removed. See our Refund Policy and Terms of Service for full details.
New customers can request a full refund within 7 days of first purchase if you are not satisfied. Renewals and domain registrations are non-refundable. Full details are on our Refund Policy page.